FAQs

           
          1.  How do I get information about your PostashopTZ?

                     -Visit our websites through www.postashoptz.post or www.posta.co.tz  

          1. How to buy from PostshopTZ

          You can either add the item to your cart and buy later, or after adding to the cart you can immediately press the proceed to checkout button and follow the instructions that will assist you with paying for your item. Once the item has been paid for you can relax because your product is on its way to the listed shipping address.

          1. How to pay through PostashopTZ

          When you have completed your order and checked out, several payment methods will be displayed and you just have to select the one convenient for you.

           You can pay your products through :-

          -Bank deposit, Currently available

          -Credit Card, Currently not available. 

          -Mobile lines (MPESA, TIGO PESA and AIRTEL MONEY) - Currently not available 

          N:B (You must fill Personal Details and  tick to agree the terms and conditions before click Pay via Mobile).

          1. What procedures you will  follow after paying using Mobile

          Procedures to pay through Mobile Transactions (MPESA, TIGOPESA and AIRTEL MONEY) are:-

          (A) MPESA

          1. Dial *150*00#
          2. Select pay by MPESA
          3. Select Enter business number
          4. Enter 644644
          5. Enter 3214FB4E2
          6. Enter amount - 4386 eg Tsh
          7. Enter pin
          8. Press 1 to confirm or 2 to decline. Payment of 4386 to utility 644644 for account 3214FB4E2.

          (B) TIGOPESA

          1. Dial *150*01#
          2. Select pay Bills
          3. Select Enter business number
          4. Enter 644644
          5. Enter 3214FB4E2
          6. Enter amount - 4386
          7. Enter pin
          8. Press 1 to confirm‚ 2 to decline. Payment of 4386 to utility 644644 for account 3214FB4E2.

          (C) AIRTEL MONEY
          1.Dial *150*60#
          2.Select 'Make payments'
          3.Enter the 'Business name 'directpay'
          4.Enter amount - 4386
          5.Enter reference number 3214FB4E2
          6.Enter PIN
          7.Press OK to send

          5 .  How long will take to receive my order international?

          -Five to seven days

          6.   How Sellers can be registered through PostashopTZ

          To be register on the PostashopTZ, you have to click the Register as a Vendor button down below and follow the instructions that will be given on the page, if you are new Seller click Register as a Vendor button or if already registered you click Login to your account.

           Once you have registered  and approved by PostashopTZ,  you will receive the notification in your email after Postashoptz clearly approve your shop accordingly and then activated and approved to start the business. The registration is free for every Seller.

           7.  Which delivery method for purchasing small packets

          Always use Registered Mails Only and don’t forget to write Telephone number and destination area and country.

           8. What is Registered Mail?

           Registered  Mail is  one among the delivery method that is most economical way to deliver your gifts, postcards, letters and packages within Tanzania. You can purchase your products (small packets) and select  Registered Mail as your proof of delivery. 

          9. What is a small packet?

          A small packet is a postal item for mailing small unbreakable objects. It is recognised as an international and local letter post item weighing between 0.01kg - 2kgs. The packet can be sent by Registered  Mail.

          For small and lightweight items (less than 2 kg), by using this Store customers can save money with Small Packet